Our Latest Client
I have recently had a kitchen extension and downstairs toilet installed. On seeking quotations County Durham Building and Joinery Ltd were recommended by a friend.
I contacted them for a quotation and from the moment I met Stephen I really wanted their price to be competitive. Right from the outset they have been approachable and professional. As someone who likes to know what is happening and how it works I found that everyone engaged in this work was polite and ready to answer any questions I had. The end product is better than I could have imagined and is a wonderful enhancement to my home. They have made what could have been a very stressful time very easy. I would certainly recommend them and would use them for any future work I may have.
Thank you again I really do love the finished product and enjoy spending time in it. I have absolutely no regrets in having the work done or in you doing the work.
In 2011/12 customers scored us 4.6 out of 5 when providing feedback to the Registered Traders Scheme. By 2013 the customer feedback raised that score to 4.8 out of 5 and in September 2015 we are pleased to say the score has lifted again to 4.9/5.0.
See the link at the foot of this page to see the current score and comments. The company pay attention to the comments and scores and is striving to lift the feedback score even higher in the coming months.
Old out house removed, new sun room built.
This is the first time I have employed a builder who made me feel like the client. Everything was explained to me and every question answered clearly without the use of jargon. The workmen were respectful of my home and my family, always leaving the work space clean and useable wherever possible. The work was co ordinated so if I was told someone would arrive eg the electrician, then that workman arrived. The only hiccup was the weather and I guess that was down to forces beyond the builders control. All work was completed to the highest standard. I am absolutely delighted with my new sun room, just the ticket. I would have no hesitation recommending this company. If you want a terrific job done, to the highest standard, book these guys.
Many thanks for all the hard work creating my lovely new room. It’s the perfect place to have a nice cold G and T.
What more could a girl ask for?
We had had new central heating put in, to replace ducted air system, so the work was to make the old boiler cupboard useful by shelving it out, replacing floor boards, filling in holes in walls from previous duct holes. Also we had some other cupboards shelved out., new doors, and rehanging of other doors. All new woodwork and the cupboards were painted. Outside there was new cement around drains.
We were very pleased with all the work. They were able to do all the jobs we requested, and there was minimal disruption. Would recommend services, and will use again for any further jobs we need doing.
Customer, Duham, 05/10/2014
Design, fit and choose new kitchen, make good floor and walls, decorate to complete the job. Project manage job.
Worked to a very short deadline when the customer was in respite care for 2 weeks. Designed kitchen taking into account customers physical and mental abilities and monetry resources. Due to circumstances builder was left to project manage job and complete everything for the customer to return to a clean, tidy new kitchen.
Due to the age of the property some of the water pipes burst and had to be replaced, hence the change of price which we were happy with. We were amazed by a job well done and to a good standard. No complaints from neighbours or from us. Professional, kind people to work with and we will certainly use this builder again – Best Company Ever!
P Marshman, Chester le Street.
Flat Roof to Pitched Roof Conversion
We have no hesitation in recommending County Durham Joinery to anyone wishing to carry out home improvements or building work.
Stephen took all the hassle out of our flat roof to pitched roof conversion, right from the early stages when he submitted and dealt with building regulations / planning submissions, through to the job itself, when he managed the whole project, organising deliveries and having the right tradesman at the right time.
All of the sub contractors were of good quality and did what we needed when it was arranged to be done. At all times Stephen’s communication was excellent. We knew at all times what was happening and when Stephen said he would do something, it was done.
We are very happy with the final outcome which is better than we’d imagined, and at a cost which showed good value for money. We will be using County Durham Joinery’s services again in the near future and happily recommend that anyone else considering work would be in a safe pair of hands with them.
Mr & Mrs McKenzie, Chester le Street.
External cladding and decorations
Customer, Not Given, 20/01/2015
Refurbishment of home, fitting of engineered flooring, installation of new doors and door furniture, decorating etc.
We couldn’t recommend this business highly enough. Everything was completely under control at all times, costs very transparent and every contractor/employee a pleasure to work with. The quality of the work was outstanding with a very high attention to detail. If you are looking for a great job at a great price – call these guys first!
C Huntingdon, Pity Me
Decking and Fencing
We were delighted with the quality of the service provided by County Durham Joinery. From the first email to the finished work he provided a first class service. Accurate quotation, excellent time keeping and a perfect job. We would highly recommend Stephen and hope to use him for future work. Thanks.
Mr & Mrs Thompson, Low Fell.
The Music Pod
County Durham Joinery Ltd listened to my needs when I was looking to open a rehearsal studio and then quickly came back to me, not only with an incredible price, but advised me about ways in which they could modify the build to still meet the criteria required and save me a substantial amount of money.
By utilising their advice and skills I would say I got a better build than I had originally planned and saved over £3000 against other quotes. They sourced the best materials for the job and their tradesmen were excellent. Basically I could concentrate on setting up my new business and leave all the worry of the studio build to them.
The work was to top spec and, very importantly, on time for my opening date. Communication was perfect at all stages – from initial meeting at the premises to the present day, long after the build was finished – this is the aftercare I wish I could receive from all companies.
I am looking to build more studios in the near future and County Durham Joinery Ltd will, without a doubt, be doing the builds. I recommend this company to anyone.
Neil Bankhurst, The Music Pod – www.themusicpod.co.uk
Replace Internal Doors with Fire Doors
The job was completed in the agreed time scales to a very high standard of both care and quality.
I will definitely use this company again.
Mr Cromarty, Chester le Street.
I needed to renew rotten fencing on my allotment and from a friend’s recommendation contacted County Durham Joinery.
The job was completed quickly, efficiently, exactly to our requirements, on time and at the quoted price.
It is so well built that in years to come I think that the fence will be the last thing standing on the allotments. I recommend County Durham Joinery Ltd without reservation.
Replacing all internal doors and fitting new door frame.
The work was completed as agreed with no problems by a skilled experienced joiner. Very pleased with the results and would use again
Customer, Langley Park, 22/11/2014
Fitting French doors. Removal of internal wall. Designing, building and fitting 2 bespoke oak cabinet/shelf units for alcoves Designing and fitting bespoke built-in bedroom cupboards to fit an understairs alcove Removal internal door with associated plasterboarding Rehanging internal door Joinery work to fit wooden plinth to doorways Sourcing and fitting 2 radiators Plastering
This company were fantastic, very professional, from the very start. A company that got back to me immediately to arrange a visit for a quote and provided a written quote that we didn’t have to chase! Amazingly clean and tidy taking into account safety for children (even whilst having a wall removed) with Stephen ensuring work was done to a high standard. Extremely good prep to protect our carpets, reduce mess and dust by sealing and covering everything prior to work commencing. Clear written quote and contract from the outset with no hidden costs – clear what was materials, Labour etc. Excellent prompt communication by email telephone and in person and Stephen took the time to explain everything with regards the process including staged invoices. We were so happy with the standard of the work done we recommended this company immediately to friends and would not hesitate to do so again. Our house is transformed!
Fit Loft Ladder Kit and Replace Damaged Guttering and Fascia
“On time, excellent workmanship, polite and friendly at all times, cleaned all the mess up and very good value, will use this company again 5 stars all round many thanks”
G Ross, Birtley.
Change of Conservatory Door
County Durham Joinery turned up on time, carried out the work exactly as agreed (including additional work) on time. I found this company well worth employing and would use again.
Mr & Mrs Metcalf, Chester le Street.
The best tradesman (in any trade) I have ever employed. First class job and back within the hour when an unforseen problem arose.
B Garrity, Chester Le Street.